No matter how much time has passed, saying goodbye to summer always reminds me of sending my daughter, Olivia, back to school. There were tears and the usual nerves that come with a new routine, but once she settled in, I was amazed by the excitement in her voice as she shared everything she’d learned on the car ride home.
That memory reminds me that change can be a little unsettling — but it also brings opportunities to learn and grow.
I thought of that lesson recently when I nearly became a victim of fraud. One afternoon, I received a call from someone claiming to represent a non-profit supporting families of injured police officers. As the spouse of an officer, I was ready to help. But when they asked for my credit card information, I hesitated. I asked for their request in writing — and later learned it was a scam.
That moment reinforced something important: even with the protections of an NCUA-insured institution, the strongest defense against fraud is the confidence to say no when something feels “off.”
At Canopy, we encourage you to trust your instincts. We’ll never blame you for hanging up and calling us back directly, and we will never ask for your account information, PIN, or card number over the phone.
Like a warm home on a cool fall day, Canopy is a place where you are safe, supported, and valued. Trust your instincts, protect what matters, and remember — you’re never alone.
Charlotte Nemec
President/CEO
Charlotte Nemec
President/CEO
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